Experience: 1 to 2

Age: 18 to 30

Salary Range: ₹10,000 - ₹12,000 a month

Vacancy: 10

Job Nature : Full-Time

Posted Date : 15-01-2020

Last Date : 20-07-2021

Job Summary
Customer Service Representative
Responsibilities and Duties
1. Handling Incoming Calls from the customer queries
2. Coordinating with the management and customer
3. Taking new orders
4. Updating customers over calls and emails

Key Skills
Languages, English, Hindi, Telugu, Social Media Management, Word, Excel, Email Marketing, Marketing
Required Experience and Qualifications
Looking for 1 to 3 years experience in customer support with good communications skills who can manage Hindi English Telugu customers.

Education :: Any graduate

Technical Skills :: MS Word, MS Excel, Facebook Marketing, Email
Benefits
On Job Training, Mentoring and Incentives

Job Type: Full-time

Salary: ₹10,000.00 to ₹18,000.00 /month

Experience

• customer service: 1 year (Preferred)
• total work: 1 year (Preferred)

Education:

• Diploma (Preferred)

Language:

• English (Preferred)
• Hindi (Required)

Shifts:

• Morning (Preferred)

Customer issues handled:

• Taking new orders

Benefits provided:

• Incentive on reaching sales target

Training provided:

• No - On the job learning

Industry:

• Retail

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested